Thank You for Meeting With Me!
Sincerely,
Priscilla Van Valkenburg
What Happens Next?
What Happens Next?
1. Your contract will be processed.
2. Your materials will be ordered from the manufacturer.
3. When we approach your estimated start date, our Project Manager will call to schedule your installation. He will also review your contract, let you know how many days he expects us to be on site, and answer any installation questions you may have.
Questions After The Appointment?
Questions After the Appointment?
It’s completely normal to think of additional questions after we leave!
Feel free to call or text me anytime.
I’m happy to help!
Priscilla – (540) 819-2857
Why Do Homeowners Choose Bath Planet?
Why Do Homeowners Choose Bath Planet?
✔ Good Housekeeping Seal of Approval
✔ Lifetime Warranty
✔ Good Housekeeping Limited Warranty
✔ 5 Star Google-Rated
✔ BBB A+ Accredited
✔ Professional factory-certified installers
✔ Installed in as little as one day
✔ Low-maintenance acrylic systems
Frequently Asked Questions
Our customers love us!
Experience the exceptional satisfaction our customers feel for Bath Planet SW Virginia’s superior services!
Meredith McCool
16:16 26 Apr 26
Bathtub replacement with walk-in shower for accessibility
Michael
15:42 19 Apr 26
Installation was done in 2 days, great job! I would recommend Bath Planet.
Jessica Young
22:40 19 Mar 26
From start to finish was a great experience. Brandon was very thorough with our quote and what to expect with installation. He told us it would take 4-5 months to get scheduled. I was disappointed by this considering I have needed a bathroom remodel for 16 years now. My house was built in 1970 with no upgrades. Brandon was able to get me on the schedule within 4. The install was supposed to only be 1-2 days but ended up being 2 and half. It was a one man crew. If there were more working to help our installer, it would have been 1 day. It was a struggle considering we only have one bathroom. But the struggle and wait was well worth it. Our installer, Glen, was very prompt on arriving every morning with a smile and very polite. Cleaned up daily before leaving. He did a fantastic job and we have no complaints whatsoever. It was pricey but again well worth it. 5 stars for sure. The pros out weighed any cons. Very satisfied and will recommend this company to any and all.
Charlie White
13:18 16 Mar 26
The whole process was easy. The installation went smooth. One day to remove the old one piece fiberglass shower and prep the wall and floor and install the new shower base. The second day to install the rest of the new stall shower parts. We did notice a few drips from the shower drain pipe and they came back the next day to tighten the seal which solved the problem immediately.
tammy crawford
22:16 22 Feb 26
The planning appointment was spot on and the installer Jason was just AWESOME!
Charlene Lester
13:16 21 Feb 26
The installers did a great job reviewing the products we selected and how to be arranged in the shower. They were very pleasant and careful respecting our home and cleaned up before leaving.
Katie Wallace
16:16 04 Feb 26
Brandon Davis is amazing! He is always on top of everything, follows-up quickly, and comes up with solutions when situations change. Very happy to have worked with him!
Margaret Smith
03:12 23 Jan 26
Brandon was very professional, inspecting the project and giving us sound advice on the materials and details on the renovation. . We highly recommend Bath Planet!!!
Robert S
12:38 25 Nov 25
I waited 2 months after actual installation in order to give this a thorough review. Priscilla initially worked with us to prepare the contract and was very patient in answering our many questions for the installation of a Walk-in Tub System with walls, jets, bubbles, lights, rain shower, grab bars, shelves, and shower rod. Adding to the complexity of the job we added the plumbing and drain moved from the right side to the left side. You really need experts to complete a job like this. The installation by Jason and Mitch was absolutely outstanding. After the installation an issue did develop with the Drain Lever not working properly. Josh (Project Manager) promptly followed up on ordering the part and Josh installed it to correct the issue. Josh kept us informed every step of the way. Also, Travis stopped by several times to review the job. My wife really loves the Walk-in Tub System with all the bells and whistles and I enjoy the Rain Shower which is excellent! If you take on a project like this and moving the plumbing and the drain you definitely need experts. Bath Planet SW Virginia has the experts. Thanks again to Priscilla, Jason, Mitch, Josh, and Travis for an outstanding result!
Harold S. Willett
22:05 11 Nov 25
The installers were very professional and worked to complete the job as quickly as possible. Very pleased
Glen Smith
18:18 07 Nov 25
Kevin did excellent work and it was a pleasure to meet and get to know him. We are very pleased with the results.
John Parker
22:02 12 Aug 25
They gave me all I wanted at a good price and professional installation.
Kathy Graham
18:38 30 Jul 25
Jason and Mitch did our bathroom remodel and they were awesome… so kind and job well done. Recommend this company to anyone that wants their remodel done right!!!
Bonnie Hrinya
20:44 24 Jun 25
We are very please with the bathroom remodel Bath Planet did for us. Priscilla was delightful and so understanding (even with the couple of additions I made). Jason was the perfect installer, very professional in everything he did. From the beginning picture to the final picture our bathroom was transformed into a dream come true.
Leslie Dunbar
15:34 13 Jun 25
Fantastic! Priscilla was great setting everything up for me. So sweet.The installer, Jason H., was super nice, thorough, and professional. Job well done!
Peggy Baynton
20:12 06 Jun 25
Priscilla was the best in helping design both of our bathrooms. Working with her was like working with family. Installers, Glenn and Mitchell were just great. Both were professional, friendly and answered any questions I had. Glenn always asked my opinion before completing any attachments to our showers. I would recommend Bath Planet for your bath renovation
Earl Castle
14:06 04 Jun 25
Installation was fairly smooth. We didn't notice that the glass was clear with the first install until we reviewed the finished job. In our contract we specified obscure glass. Yesterday they installed the correct glass. Noted in the first install was that it was leaking at the door. This time they installed a vinyl strip on the door. Since it was just installed yesterday the jury is still out on whether it will leak at the door. Time will tell. All the installers were easy to work with and did a good job.
K. W.
17:54 30 May 25
Wonderful experience! The installers super nice, cleaned up both days after themselves. Beautiful job!
Danny Press
15:51 19 May 25
Awesome renovation! Bathroom looks great!
Dave Estes
00:31 14 May 25
Glenn did an excellent job installing our walk in shower. He had it finished in two days and had great patience with me as I asked questions.The shower is beautiful and we are very pleased with the finished product. I highly recommend Glenn and Bath Planet.
Calvin Walters
22:59 10 May 25
Want to Thank Bath Planet for easy process. Priscilla was great help planning out our shower. Martin was our installer. He was knowledgeable and efficient at the install process.
Olaf Aase
14:49 08 May 25
Excellent work . It's beautiful.
Linda Fitzgerald
00:20 03 May 25
We Love our new walk-in shower! Our installer Glenn was courteous, professional and did top-quality work. He completed our shower in two days!It is beautiful!I highly recommend!
Tom “TG”
16:44 23 Apr 25
From start to finish our experience with Bath Planet was great. Their installers took great care in protecting our property during the removal of our old shower with the use of floor coverings throughout our home. They were very polite and their knowledge of the job at hand was exceptional. The finished product is amazing! We highly recommend Bath Planet for your bathroom upgrades.
Anna Border
21:22 16 Apr 25
We are so very happy with the work Kevin did taking out our tub and putting in a shower. It’s beautiful and Kevin cleaned up as he worked so there was no mess. We would recommend him for being so professional and has great work ethics.The product that Bath Planet uses is top notch and high quality. So if you’re in the market to have your bathroom remodeled then call BATH PLANET.Anna Border andPhil Eddy
Lynae Duffessy
11:58 12 Apr 25
Could not have asked for a better experience. Our bathrooms look amazing and everyone on the team was hardworking and kind.
Scott Sagnette
22:17 08 Apr 25
Kevin T was great. Very clean and meticulous. Has a great sense of humor. I did hear a strange noise in the bathroom .. when I went in to track it down it was Kevin singing .. LOL.
Frank Peery
10:57 18 Mar 25
We love our showers. 😄Glenn the installer was awesome. He did both upstairs and downstairs by himself in 5 days. He is very professional, knowledgeable and straightforward steady work ethics. We were lucky to get him for our installation. We didn’t get any before pics. But they were 28 year old tub install. 🙄 Love having no tub.
Mary Baker
21:28 05 Mar 25
I have nothing but praise for this company. Priscilla was great when she came to give me an estimate. She helped me stay within my budget, offering useful suggestions with no pressure. Josh did remarkable work. He kept me informed of what he was doing throughout the process and finished on time. I would definitely use this company again.
Caryn Leonard
22:27 02 Mar 25
Overall we had a great experience with Bath Planet. The finished project looks great and is a huge improvement over what we had. Glen was the gentleman who did (most of) the work and as customers we felt valued as he listened to our concerns and questions. He also was attentive to protecting our carpets and floors throughout the course of the project and left our home in very clean condition, which we really appreciated. We're so glad we had it done and we would recommend Bath Planet.
Vanessa Sheffey
22:19 26 Feb 25
We love both of our new showers. Jason and Kevin did an excellent job. They were professional, kind and helpful. The job was exactly what we wanted.
steve williamson
21:23 19 Feb 25
Kevin did a great job on our bathroom. Very neat and kept everything cleaned up the whole time. We are excited to have a new bath. Thanks
John Yearick
01:58 07 Feb 25
Installation was efficient and professional. Our installer, Kevin, was polite and personable. It was a 2 1/2 day tear out and install, and Kevin cleaned up before leaving each day.
Charles Obenchain
21:09 06 Dec 24
Amazing job, really enjoying the shower. Much safer that the tub shower.Thanks again. Merry Christmas!!
Teresa Anders
19:17 16 Sep 24
I would recommend Bath Planet. We had a very dated shower and now it is a show place. The installers were phenomenal. Give them a call.
Bonnie West
17:46 10 Sep 24
We purchased a new walk-in shower and toilet from Bath Planet. Kevin, our installer, did a great job! He replaced our bath tub and old toilet with the new shower and toilet. It was very labor intensive. He completed the job in two days. He took care to cover and protect our floors and left our house clean. We highly recommend Bath Planet and Kevin.
Kenneth McCauley
23:37 09 Sep 24
All work was completed in full and according to the quote for the job. The contractor (Glen) texted each day to let us know what time he would be here. He included us in decisions about minor details. We are very satisfied with the work that was performed.
william coles
16:09 09 Sep 24
Work was very well done, price was reasonable and on time.
Monte Clinebell
21:02 06 Sep 24
All of the people that I came into contact with were superb. I wish I could have done a complete remodel, but it was not possible. I only have the highest praise for Bath Planet.
June Holden
20:07 06 Sep 24
Josh and Jason were so efficient and courteous and incredibly hard working! Dedicated to customer satisfaction! We are super satisfied with our new bathroom! We highly Bath Planet for quality products and superior service.
Barbara Owen
17:49 03 Sep 24
The installation was flawless. The installer was professional, courteous, and above all, he was GREAT! Throughout the installation he made sure that I saw and understood each step.
Vickie Adkins
14:15 31 Aug 24
I Wanted To Thank Jason's, He Was Awesome! Very Friendly And Also Answered My Questions. I Would Recommend Jason's Everytime!!
Francis Miller
15:10 28 Aug 24
We were very pleased with the quality of work that was done. The attention to detail was top of the line. We give the experience a 5 star rating.
Karen Spears
20:47 18 Aug 24
Had a great experience with Bath Planet of SW Virginia. I would definitely recommend!!
TroyScott Farrar
19:25 15 Aug 24
Excellent work from start to finish. Priscilla presented various options, and we moved forward with a contract. Despite their busy schedule, Josh efficiently handled the installation, confirming the placement of grab bars and addressing any questions throughout the process. We also had them replace the toilets, and I’m thrilled with the fresh new look. Check out our before and after photos. I highly recommend their services. Thank you to you all.
Zach Cook
00:38 08 Aug 24
Absolutely in love with both of our brand new shower installs. We moved into an older home that needed some renovation work in the bathrooms. Both showers completely got redone. Our installer, Glen, did a phenomenal job. He is meticulous, crafty, and timely. From start to finish, this was an outstanding job by Bath Planet.
Donnie Gusler
23:53 26 Jul 24
Awesome Job! Looks Great! Everyone I had to have any dealings with on this bathroom job was Super nice. I would recommend Bath Planet of SW Virginia to anybody.
Louise Nelson
21:57 01 Jul 24
We could not be happier with our shower remodel! Angel at the office and Martin and son on the job were terrific! Professional, patient and very responsive to any concerns or questions we had!
Chuck Robb
22:53 29 Jun 24
Great initial visit with salesperson. Performed work when scheduled. Clean & orderly. Would recommend.
Robert Hankins
12:54 23 Jun 24
The man that did my bathroom was a professional and you could tell He did a real good job and didn't take long
Charlotte Gilley
13:29 17 Jun 24
Bath Planet did an amazing job of converting our bathroom from a tub to a walk-in shower. Kevin, the contractor, was above and beyond one of the nicest people to deal with. He let us know every day what was going to be done. The products and services were exceptional. If you have someone with special needs, please don't hesitate to talk to these people. They made our process seamless. My bathroom is beautiful! We love showing it off. Thank you again for such a professional job and an unbelievable outcome. We could not be more pleased.
Randy Wood
16:35 07 Jun 24
The installers were very professional and the craftsmanship was excellent, could not ask for any more quality. I will certainly recommend Bath Planet to every one. Thank you again for our new bathrooms, we are really going to enjoy them.
Billy Rice
16:10 28 May 24
Bath Planet did a great job for us and my wife loves her new shower! I highly recommend them.
Heather Culpepper
17:22 23 May 24
Love the ease of the remodel. Each bathroom only took 2 days as they stated. Love the finished version. Would definitely recommend.
Breck Elder
14:13 21 May 24
We had a 50 year old bathroom with leaks and moisture in the surround tile work. We remodeled the rest of the bathroom, but did not want to tackle the tub and surround. After several months of talking to various companies, subcontractors and handymen, we found BathPlanet on line. Thirty minutes into the meeting with Travis Valkenburg, the Design Consultant, we knew they were the people for the Job. Travis was professional, he knew his business. He presented products and options genuinely and honestly. We thought we knew what we wanted, but changed our mind several times as Travis made us aware of other things to consider. Thing we had never realized or thought about. Adding to the success of the installation was definitely the up front discussion and planning with Travis. The finished product was high quality, everything we wanted or needed, and far exceeded our expectations.The gentlemen who performed the work could not have been more courteous, conscientious, or skilled. Each day they covered all the floors and protected the home. They left everything cleaner than when they arrived. I was comfortable with them in my home. Most impressive to me was the work ethic and the genuine pride these gentlemen displayed in their workmanship. They were as happy and proud as we were when they presented us with the finished product. In two days they turned a mess into a work of art.We might have found someone to do this bathroom cheaper, but you get what you pay for. We got a great deal!I highly recommend BathPlanet
Freda Broderson
19:18 19 May 24
The turn around time was so fast. The installer was so nice and professional. We have been waiting a long time to have our shower done, it was worth the wait. Bath Planet is the best. Love my shower. Only Bath Planet!
Andrew Pressing
16:27 02 May 24
great walk-in shower that replaced old bathtub. work was done in a couple days
Peggy Campbell
17:38 26 Apr 24
We had Bath Planet remodel our bathroom and they did an excellent job. I love it. Travis was great helping us pick out everything and giving us a quote. Glen did the remodeling and he did an excellent job. It looks great. Wonderful company and great people.
Maryanne Schuessler
14:16 22 Apr 24
Best by far!At the initial showroom visit, the salesperson Jeff asked what I was looking for, what I wanted (instead of pushing what they had) He was very knowledgeable and wanted to be sure I understood all the options (and there are many! This is not one-size-fits-all.) The person who came to measure the bathroom space and set all the contract specs (Travis) spent time to ensure I would be happy with the work. Finally Jason the installer arrived as scheduled each day, was friendly & professional, had a great sense of humor, worked carefully to protect the floors. The finished project is perfect in appearance and performance: no notes, no punch list.BATH PLANET is the company you WANT in your home.
Mike West
22:12 18 Apr 24
Priscilla met with us today to discuss a shower replacement. She was very personable, informative, and was not pushy. She gave us recommendations and thoroughly explained the removal of the old shower and the installation of the new one. We agreed on a price of the choice we made and also purchased a new toilet.We are looking forward to our new shower!
Susan Hooper
20:52 01 Apr 24
We had a smooth, problem free experience with Bath Planet installing a new walk in shower. Professional, clean and quick!! Would highly recommend them to everyone!Bedford, VA.
Clinton Charlton
17:01 27 Mar 24
The installment took about a day and a half but this may be one of the best investments I've ever made. . They set one installer, and he was polite.Meat and very efficient.
Gregory Turner
19:55 21 Mar 24
Great Craftsmanship!!! Love our new bathroom. From discussing the project to having it installed. There were some mishaps as changes needed to be made but they were minor and the changes were exactly what were needed. It was simply worth the wait. Would highly recommended BathPlanet!!!!
Wayne White
16:55 06 Mar 24
Excellent work, started on time , cleaned up after work finished and he was extremely polite. Very satisfied with bath planet
Liling Huang
11:28 24 Feb 24
Installer Martin Aguilar was very professional and did a good job, but the salesmen Travis Valkenburg was over the top with a timeline for when install would be done in 3 months, and it took 6 months. We were also promised we could call anytime with questions, but we had a very difficult time getting someone to call us back. Just did not seem flexible, and no place has 5 stars that's not realistic.
Pam Moore
20:11 16 Feb 24
The work was fast and I just Love the seat. I waited for it but it was totally worth it. Thanks Bathplanet for a beautiful walk in shower
Wayne Fernandez
18:31 10 Dec 23
The installer did a good job the shower looks beautiful
Nanci Kalanta
14:02 01 Nov 23
We can highly recommend Bath Planet of SW Virginia. The professionalism of everyone we dealt with including our installer, Glen, was amazing. I've never had contractors that were so neat before. He cleaned up, including shaking out the drop cloths, and stored all his tools in the space left by the tub after the first day.Glen took out the tub surround, went down to the studs and replaced all the sheetrock. What could have been a huge mess, was well contained.To be completely honest, I wasn't sure if going with a franchise was the right way to go. I didn't want any high pressure sales - just an idea of what the job would entail. Travis was upfront and honest about what it would entail, the cost and when it would be installed. He never pressured us, it was like dealing with a friend and not a salesman. We were so impressed that we signed the contract.Our new shower is amazing, we are so pleased with the work and it's kitty approved 🙂
Alain D
21:44 16 Sep 23
Thank you so much for this beautiful new shower and sinks. It is just beautiful. Glen is a great craftsman with an attention to detail. We are very happy with the results.
Robert Rider
20:40 01 Sep 23
Typically, I rarely post product/service reviews. However, I have to share this one. If your are considering a bathroom remodel you absolutely MUST call this company ! They are professional, responsive and install an exceptionally high quality product - at a reasonable price. Our meeting with Travis was informative and without the “high pressure” sales pitch. We got information from other companies that was not even in the same league with Bath Planet ! If you want a great result from a professional company, then this is the right choice. You won’t regret it !
Ronnie Carter
13:40 31 Aug 23
Work done professionally. Quality of material is excellent.
Eric Frederick
16:55 30 Aug 23
Remodeled two bathrooms with this company. Had them install high end biddet toilet and a Moen U shower system. Complete remodels from the floor on up. Did a great job. Installers were great to work with and Pricilla was easy to talk with and design the project
Mark Crawford
19:16 21 Aug 23
Had two 70s style bathrooms in a house we purchased upgraded. Josh did an excellent job installing everything and even came back in a week to change out a diverter that wasn't working right due to the water pressure. He explained why the water ran from both the faucet and shower head and left suggestions on what to do in the event the situation occurs again. He answered all questions during the initial installation, gave us recommendations and is very thorough in his work. I definitely recommend this company if you're looking to upgrade or renovate a bath.
Annette Shaner
14:35 21 Aug 23
My parents needed their shower remodeled due to age/leaking. They also decided to have a bathtub liner installed in another bathroom. Prior to installation (a few days before) my father received a text from Bath Planet, they would rather replace the entire bathtub instead of installing a new liner (for the same price).The gentleman that renovated the bathrooms did a great job. The issues arose after. The shower door was warped (seemed like a factory defect). It was not leaking but not closing correctly.As for the new bathtub, the clearance on both sides had changed. My parents are in their late 70's early 80's and could not lift themselves out of it. I talked to Bath Planet and purchased a handrail/other accessories. They did install them for an additional fee.Unfortunately, my parents still cannot use it. I contacted our sales person with the pictures of the tub issue and mentioned the shower door. She said they would put in a work order. That was more than a month ago. Other communication since goes unanswered.It seems strange to complain when you get a new tub for the price of the liner. It's beautiful but they cannot use it. Since the initial contract did not include a new bathtub, these issues were never addressed. I doubt Bath Planet knew it would be an issue.As for the shower door, I don't know why that can't be replace/fix. There is no communication so here we are. They mention lifetime warranty on everything but that is not my experience.*****Update. The company did contact my parents and installed a new grab bar and fix the door. So revising to a 4.
Christine Shupe
13:59 20 Aug 23
We love our new shower,Ron hasn't gotten to use it yet,cause he still restricted but he's looking forward to using it. The guys was friendly and very professional. I'm so glad we chose Bath Planet to do the job for us. I would recommend them to everyone .
Neal Witcher
13:33 20 Aug 23
We could not be more thrilled with our new walk-in shower and floor. And once we added new paint to our walls ... it was the new updated, easier to use bathroom we have wanted for several years.We would not hesitate using Bath Planet again for any future work we needed done.
Jewelle Hicks
00:55 04 Aug 23
I had a great experience with Martin at Bath Planet. They converted my old tub/shower into a walk-in shower in about two days. Excellent, professional, efficient staff.
Clarence Stanley
10:04 28 Jul 23
We had 2 showers updated and they did a great job. It is a complete new and much better looking shower. I highly recommend them.
Jeannette Horta
12:34 21 Jul 23
Everything about this company is exceptional. I would strongly recommend that anyone thinking about having their bathroom remodeled use Bath Planet of SW Virginia.
Elizabeth Burdsall
13:05 16 Jul 23
Kevin was our installer and he did a fantastic job of keeping the dust down, laid down floor runners from door to work area, and was very nice. The shower came out fantastic! I’m thinking of hiring them again for our basement bathroom project.
Becky Harris
13:19 25 May 23
nice work. i do have an opportunity for consideration. i would like to suggest that the silicone caulk used at the seam between the wall panels and the walls be paintable. after the work was done the installer advised that wall paint would not stick to the caulk. we would need to cover the silicone caulk with a paintable caulk. if paintable silicone caulk is available, i would suggest you change to that type where the wall panels meet the sheetrock walls.
Bobbie Johnson
20:09 18 May 23
Glenn and Josh did a fantastic job! They redesigned my basement bathroom and put in flooring, a new hot water heater and a free standing tub! They did a great job repairing the drywall to prep for painting (damage not done by them). They then replaced the upstairs tub with a walk-in tub. They were meticulous and treated my home with great care. Thank you so much for a fabulous job! Would highly recommend. Wish they did more rooms than just bathrooms. 😎
Ruth Horstemeyer
01:02 07 May 23
Martin and Carlos did a great job removing our old tub/shower combo and installing our beautiful walk-in shower. They were very professional from demolition to cleanup. We absolutely love our new shower! Thank you BathPlanet!
Nena S
00:26 12 Apr 23
Had my shower completed over 2 weeks ago. I am very pleased with the installation and the service I received. Josh was very knowledgeable. Very pleased with his work. I would definitely recommend .
